Intelligent IT Service Management Software

unitworx is a fully-integrated IT Service Management Software that provides all essential tools for IT teams and IT companies including Documentation, Monitoring & Ticketing. Learn more about it here and start your 30 days free trial to convince yourself of its benefits.

IT Documentation Software

Let the unitworx agent keep your IT documentation neat and tidy. It discovers Windows servers, PCs, network components and software automatically. Furthermore the agent clears up the nodes for all hardware components which have been disconnected or for uninstalled software.

Key-Features

  • Auto-Deployment of the unitworx Discovery Agent
  • Easy Set-Up: Follow the wizard and get started within a few minutes
  • Inventory of hardware & software, documentation of licenses, configurations, etc.
  • Dashboards with open tickets, active monitorings and statistics
  • Management of multiple customers in one system

More on Documentation & Inventory Management

 

IT Monitoring Tool

Monitoring alone is not enough! unitworx goes far beyond traditional monitoring tools: It solves many IT problems itself. Monitoring of servers and IT asstes in your network has never been that simple.

Key-Features

  • Easy set up of monitorings - choose from various predefined workflows!
  • Automated Monitoring - activation of relevant monitorings for new IT components
  • Windows Server Monitoring
  • Back up, HDD, SSL, https Monitoring and many more
  • Intuitive Workflow Editor for your own monitorings

More on our monitoring tool

 

IT Ticketing System

Customers fire questions at you all the time, your boss wants you to handle support requests more efficiently and your head just won't stop spinning. Need help? Keep your cool with the unitworx ticketing system!

Key-Features

  • Team management (collaboration, delegation, prioritization, notifications for team leaders)
  • Ticket Automation
  • Service App for the perfect communication with your end users
  • History & Version Control
  • Ticket Report with current updates on tickets
  • Integrated Time Recording function

More about our IT ticketing system

 

Usage Models

Benefit from unitworx in the web-based usage model and the best price-performance ratio for small and medium-sized IT companies and departments. Deployments and updates of unitworx are as easy as they can be. You can start working right away and relax by the fact that unitworx will lighten your workload in many aspects.

Don't waste a single thought on losing performance - unitworx ensures high performance no matter how big your network grows.

 

Get started now!