The unitworx IT ticketing tool not only supports you in managing your tickets, but also in finding the quickest route to a solution. You rather want to knock your clients' socks off than step on their toes? Quality IT service begins with unitworx! Go for it and become the everyday hero of your customers!
Well-structured Ticketing Tool
Be faster than ever! Our ticketing tool is linked to the unitworx inventory management so you'll find all you need to know about the affected IT assets in no time.
History & Version control
Retrace the entire history or previous versions of your tickets. unitworx features version control across Documentation, Monitoring & Ticketing.
Manage your IT Team
Lead your team to success. Easily create and assign tickets via email and follow the reporting on the tickets in progress. Efficiently manage your IT team and step in, if necessary.
Keep an eye on your tickets and stay on top of your tasks with our automated email ticket report.
Share the workload with unitworx! Whenever a ticket results from monitoring unitworx automatically creates an entry in the inventory item's history or even solves the problem itself.
Service App for Support Tickets
The best service is now within reach for your end users - a little icon in the Windows taskbar opens the app. The service app allows your customers to create, comment or even close tickets.
Try out our ITSM Software unitworx and get awesome tools for IT Inventory Management, Ticketing, Monitoring - all in one system!